Managing Conflict: #Power through Influence-Interpersonal Skills and Self #Development -

Managing Conflict: Power through Influence-Interpersonal Skills and Self Development
Managing Conflict: #Power through Influence-Interpersonal Skills and Self #Development -

Managing Conflict: Power through Influence

Why Attend
If not managed properly, interpersonal issues and conflicts within teams can derail the best laid plans. In this training course you will learn how to resolve even the most problematic situations using a variety of approaches and proven techniques. You will identify your preferred conflict resolution style and learn how to adapt it to tackle the situation you face; you will also learn about influencing skills and the bases of power, how to apply them and when. In this training course you will be equipped with the ability to diffuse conflicts and use them as a platform for positive change.
Course Methodology
The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants, role plays (rehearsed and impromptu), playback of videotaped performances and individual and group feedback.
Course Objectives
By the end of the course, participants will be able to:
  • Define and understand the different sources of conflict
  • Identify personal conflict resolution styles
  • Apply influencing skills and explore relationships with others
  • Manage conflict in teams and engage in effective team problem solving
  • Use the different bases of power and change them according to the situation
  • Practice the different strategies of winning hearts and minds of people
28 Feb - 03 Mar 2016
Dubai, English
conducted
Sofitel Downtown Dubai conducted
02 Oct - 06 Oct 2016
Dubai, English
register
Sofitel Downtown Dubai conducted
Meirc reserves the right to alter dates, content, venue and trainer with a reasonable notice time.
One extra free place for every 2 paid nominees on any course run by Meirc during the same week
Target Audience
Business professionals who want to expand their conflict resolution skills, understand their own emotions and behaviors and find productive ways to manage conflict with influence even when authority is lacking.
Target Competencies
  • Proactive listening
  • Handling rejection and human awareness
  • Leading others
  • People reading and personal relationships
  • Problem management and situation analysis
  • Problem solving skills
  • Self assessment and sensitivity to others
  • Understanding motivational needs
  • Customer orientation and frequent interaction with others
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